How do we handle clients who want the survey to “match the fence”?

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A client got upset when our survey didn't follow their long-standing fence.

Asked October 25, 2026

AI answer · not yet verified by a surveyor

Explain the difference between the record line and the line of occupation, kindly and clearly [1]:

  • Show both on the plat, with the fence located and dimensioned.
  • Explain what the survey does: locate the line from records and evidence. It can't move ownership to a fence.
  • Explain the options: a boundary line agreement, a lot line adjustment, moving the fence, or legal advice about doctrines such as acquiescence or adverse possession [2].
  • Avoid legal conclusions about who owns the strip. Refer the client to an attorney.
  • Document your evidence and reasoning in case of questions later.

Setting expectations at intake helps. Explain early that the survey may not match fences or GIS lines [3].

Sources

  1. What if I disagree with my neighbor's survey or my survey shows an encroachment?
  2. What is Adverse Possession in Property Ownership?
  3. Common Boundary Disputes and How a Survey Can Prevent Them

General information only. Answers here are not a survey or legal advice, and no one here can tell you where your boundary is. For your property, hire a licensed land surveyor in your state; for legal questions, a real-estate attorney.

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